Contact
We'd love to hear from you
At Eco Home Filters, we're here to help you find the best eco-friendly solutions for your home. Whether you have a question about a product we've recommended, want to share feedback, or need help navigating our website — we're just a message away.
📩 General Enquiries
Have a question or comment? Get in touch via the form below. We aim to respond within 1–2 business days.
🛒 Product or Order Issues
Eco Home Filters is an affiliate website. We don't sell products directly or handle shipping, returns or warranty claims. For order issues please contact the original seller or manufacturer listed on your order confirmation — we're happy to point you in the right direction.
💬 Stay Connected
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hello@ecohomefilters.com.au
Phone
1300 000 000
Location
Australia-wide delivery
Hours
Mon–Fri: 9am – 5pm AEST
Sat–Sun: closed
Support FAQs
Common questions
How quickly will you reply?+
We aim to respond to all enquiries within 1–2 business days (Mon–Fri, AEST).
Do you sell and ship products directly?+
Eco Home Filters is an affiliate website. Orders, shipping, returns and warranty claims are handled by the original seller listed on your order confirmation. We're happy to point you in the right direction.
Can you recommend the right system for my home?+
Absolutely — tell us about your household size, water source and what you'd like to filter, and our team will suggest the best fit from our range.
Do you offer trade or commercial enquiries?+
Yes, we work with cafes, offices and trades looking for reliable filtration solutions. Get in touch via the form for a tailored quote.
Where can I find product specs and certifications?+
Each product page includes specs, certifications and what the system reduces. If you need more detail just ask — we'll send through the manufacturer's documentation.